Management Philosophy
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We at HAKKO aim to become a leading company for soldering technology in the world and to contribute to the realization of richer and more convenient lives for people.
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We gather colleagues with motivation in work and life together and aim to provide them with a workplace to pursue and achieve their motivations.
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We aim to conduct activities continuously for society and our employees.
Quality and Environment Policy
Basic philosophy
Creating products that satisfy customers
Activity policy
We at HAKKO will make our best efforts to develop and provide HAKKO-style products and services into which customers’ needs have been properly fed back to enhance customer satisfaction and trust. Further, we aim to be a company that delights the people involved in HAKKO and the people around HAKKO as well as our employees under the vision of “the world's top corporate quality” and continue forever to develop ourselves as a corporation.
In order to achieve this activity policy, all our employees promote the plan-do-check-act (PDCA) cycle of the quality, environmental and chemical substance management system, and pay attention to the following items to fulfill our corporate social responsibility (CSR).
Customers' viewpoint
- We will develop, manufacture and provide good-design HAKKO-style products that are easy for customers to use and maintain in addition to conforming to product requirements.
- We will strive to produce safe products by promoting product safety management and chemical substance management.
Environmental viewpoint
- We will strive to be ecologically-minded and take anti-pollution measures. We will identify environmentally-important aspects (significant environmental aspects) and take necessary actions according to the levels of risk and opportunity.
- In particular, we will aim (1) to provide high-quality products and services to customers and (2) to improve operational efficiency for both customers and our in-house systems to focus on reducing the amount of raw materials used.
Business process viewpoint
- We will clarify the risks and opportunities to which we should work positively through business processes to promote standardization, process maintenance and improvement activities (process approach).
- We will realize product traceability.
Management resources viewpoint
- We will strive to practice the spirit of “Sincere harmony”.
- We will make our best efforts to improve our own capabilities including continuous self-development to acquire the latest knowledge and skills over a wide range.
Overall viewpoint
- We will strive to comply with legal requirements regarding quality, environment and chemical substances, and with other items to which we have agreed.
- We will continue our quality and environmental initiatives by reliably promoting the PDCA cycle of the target management process.
Since obtaining ISO 9001 certification in 1997 and 14001 certification in 2002, we have been striving to conduct our business activities with an awareness of the requirements stipulated in both standards for more than 20 years.
Based on the results of maintaining our certification, we have come to the conclusion that we have achieved a certain level of penetration within our company, and have decided to voluntarily return our ISO 9001 and 14001 certifications in August 2024.
After returning the certification, we will fulfill our social responsibility as a company by improving customer satisfaction and environment activities based on the knowledge and know-how we have gained through our past activities.